Following on from our previous post about embracing the process approach, here’s a step-by-step guide to making it happen. 1. Start at the top: Getting your team to embrace the process approach starts with YOU Do you like the sound of having more time to focus on the work you enjoy most instead of a… read more »
Quality improvement.
From busy to business-mastery
Why all lab managers should fully embrace the process approach outlined in ISO17025, ISO9001 and ISO15189 No email-free holiday in years? Scared to take a day off? Alarm bells should be ringing. It may be the last thing you want to hear, but if you are overworked, always too busy or want bigger things for… read more »
The easiest internal audit program ever
I recently discovered there’s a way to do internal audits that takes (almost) no time at all. I got an invitation to a webinar Freshening Up Your Internal Audit Program featuring a dude who has been around the ISO 9001 certification scene for many decades. (Aha! I thought. I’m finally going to learn the secret… read more »