Creeping criteria: this wonderful term was coined by my old boss at NATA (Helen Liddy) for those times we put a “condition” in an assessment report that was almost a requirement (but really an opinion on how to address a requirement), or when we had taken a criterion from one part of the accreditation documents… read more »
Internal Audit.
The easiest internal audit program ever
I recently discovered there’s a way to do internal audits that takes (almost) no time at all. I got an invitation to a webinar Freshening Up Your Internal Audit Program featuring a dude who has been around the ISO 9001 certification scene for many decades. (Aha! I thought. I’m finally going to learn the secret… read more »
Are internal auditors better than managers?
Internal auditors can be better at identifying process improvements than most managers – let me tell you why. What a manager may never see There are things that internal auditors see that a manager would never have known about if not for the audit program. These can include: tests failing and needing to be repeated;… read more »
The Perils of Internal Auditing
When inconvenient truth meets comfortable myth Overcoming long-held beliefs about other departments in your own organisation and making objective judgements about compliance is difficult for even the most experienced auditor. You are auditing another section of your organisation. You find a few issues that aren’t quite in line with the SOPs, but you know they’ve… read more »
3 Secrets for a successful audit program
At this time of year many of us are surveying the wreckage of our laboratory internal audit programs, wondering if we can fit in a couple more before the end of the year and reign in the backlog. Rest assured that you are not alone! This is a good time to review your approach to… read more »