Cathy has been working in laboratory accreditation since 1992 and helping laboratories gain and keep NATA accreditation since 2002. She has extensive experience, qualifications and expertise with ISO 17025 and ISO 15189 and NATA accreditation processes.
She also has experience with ISO 9001 in laboratory settings and GLP.
Cathy is known for her practical knowledge and helpful approach to laboratories having difficulty with meeting requirements or wanting to improve their performance. She has a relaxed and friendly style that encourages free exchange of information. She is quick to identify key issues and work to find solutions to her clients’ problems.
When she’s not providing accreditation assistance you can find her in the garden, doing tai chi or out walking.
Rachel has worked in various roles focused on accreditation and management for over 10 years, providing a unique view for laboratories seeking or requiring help to maintain accreditation. She has strong expertise in Quality Assurance, Auditing, Complaints and Corrective Action systems. Rachel is known for her attention to detail and practical advice. She is particularly skilled with ISO 17025, ISO 15189 and GLP.
Rachel’s drive and passion comes from helping people. She is strongly focused on client satisfaction and excellent service, and strives for positive and strong relationships with staff, peers and external clients.
Rachel also spends her time recording basketball statistics at various stadiums around the state, and relaxing at home with her family.
Part of a Community
O’Dwyer Accreditation has a strong network of like-minded colleagues with extensive experience in quality management, compliance, systems, method development, and improvement across a number of different fields of testing. Between us, we can usually find someone who can help with any laboratory – related issues that you may have.
We maintain good relationships with NATA personnel and can help you work out who you need to speak to.
Call Cathy today on 0414 859 507 to get started.